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What The Experts Say

HARVARD BUSINESS REVIEW

Sales Teams Need More (And Better Coaching) by Scott Edinger

“We hear constantly about the importance and value of coaching, especially in sales. But, the reality I have observed while working with hundreds of organizations is that a true culture of coaching rarely exists. "In a survey conducted a few years ago with a sales team in a Fortune 500 telecom company I found an interesting contrast.” Read the Full Article→

FORBES

Eight Signs Its Time To Hire A Business Coach by Forbes Coaches Council

“As a leader, you might think you should have everything figured out already, but this simply isn’t true. While all of us have our own talents, leadership skills are often something we have to learn along the way. Enter the business coach.” Read the Full Article →

ENTREPRENEUR

Coaching Makes All The difference By John Brubaker

“What separates the winners from the losers? At the most elite levels it’s not talent, because everyone is supremely talented. Coaching is what makes the difference.Coaching isn’t just important in sports, it’s the X-factor that makes a big difference in your business results as well.’” Read the Full Article →

4 Reasons You Should Seek Out A Business Coach by Jeff Boss

“There comes a point where stagnation sets in. You can take yourself only so far without the help of others. Hey, it happens. Consider it part of the startup lifecycle. Enter the business coach. There isn't anything else that you receive 100 percent dedicated attention to you.” Read the Full Article →

What To Look For In A Business Coach

9 Things to Look For When Hiring A Coach

Hiring a business coach is a big decision. It is also one of the best decisions you can make for your business. There are a lot of coaches out there these days, so how do you find the right coach for you? Here are 9 things to look for when hiring a coach.

Experience: Your business coach should have extensive and applicable experience in the business world. In order for a coach to be effective, they need to have "lived it". They must have experienced many of the challenges their clients are facing.

Outside Perspective: Your business coach should provide a clear outside perspective of your business. Some prefer to hire a coach that works specifically in their industry. While this can be valuable in certain situations, it is very often the "fresh look" from someone outside of that industry that provides the most value.

Proven Systems: Your business coach must have a proven, consistent system by which they guide you and your business. If your coach "flies by the seat of their pants" and moves around from topic to topic with no organized process, this may be a warning sign. More importantly, your coach and their system must be demonstrated to have produced quantifiable results for their clients.

Aligned with Your Goals: Your coach should be able to be flexible and focus on your goals, needs, and concerns. If you express a desire to focus on a certain area of your business, your coach should respond to and satisfy that request.

No Fear of Numbers: Good coaches measure the results that are achieved with their clients. They want to make sure that their clients are getting a substantial return on their investment in coaching. You should know what kind of return you are getting.

The Accountability Factor: One of the many reasons why coaching is so effective is because of the accountability factor. Your coach should hold you accountable to your commitments. If he/she doesn’t, this is also a warning sign. If you want to move your business forward, you need to be held accountable.

Empathy: As business owners, we all have periods of frustration and need to vent. Your coach should listen and let you vent, but not jump into the "pity party" with you. Once the venting is over, your coach should be guiding you through possible solutions to address the problem.

Enthusiasm: Second only to you (and perhaps your spouse), your coach should show that they care completely about the success of your business. Their outlook should always be positive and solution oriented.

Confidentiality: You must have the utmost trust in your coach, having 100% confidence that everything you discuss in your sessions remains confidential unless you have given permission for it to be released.

4 Signs Its Time To Consider Hiring A Business Coach

Are you asking yourself, "Why would I need a business coach?"

As a business leader, often the majority of your day is spent dealing with day-to-day tasks, leaving little to no time to spend on considering and planning for the long-term success of your company. In other cases, you may be the owner of a business and an expert in your field, but find that leadership ability does not come naturally to you.

These are but two examples where you could benefit through a partnership with a business coach. A business coach is your guide to starting, growing, and developing your business. They work with you to understand your unique needs and concerns and help you develop the skills necessary for success.

Here are 3 other signs that it may be time to consider hiring a business coach:

You don't know where to turn for help

If the feeling of having too much to do and not enough time to do it overwhelms you, you are not alone. Owning a business can be a lonely endeavor and having someone to bounce ideas off of can mean the difference between success and failure. A business coach offers an outside perspective on your business and can help identify the root of what is overwhelming you. Your coach will hold you accountable and provide feedback that will help keep you focused on business growth.

Your direction and priorities continuously change

The single most important factor in running a small business is a unified vision. Without clear vision or priorities, it's impossible to get where you want to be. This is especially important if there are multiple owners, but even if you are a solopreneur, the importance of a consistent vision can't be understated. Whether your business is struggling or thriving, a business coach can help you create a map for the future and stick to it.

A 60-hour workweek is your new normal

If you cant remember the last time you took a vacation - or even a day off - theres a good chance you are overextending yourself, which could adversely affect your business. Often times business owners feel doing it themselves is the best option when it comes to completing specific tasks. As a business owner, you need to delegate some of the tasks to employees. A business coach can help you get out of this vicious cycle and decide what to hand off.

Being a business owner can be lonely, and the challenges are significant. Having a business coach by your side to help keep focused on the important elements in your business can prove invaluable.

Do you know what success looks like for your business? Hear from our coaches as they talk about how they help their clients in setting, measuring & redefining goals for their business.

FocalPoint Coaching has been educating and motivating business owners, corporate executives and other passionate professionals to move past obstacles and accelerate their personal and business growth for more than 30 years.

Over 1,000+ companies have successfully employed “The Focal Point Way”. If you are facing time, team, money or exit-strategy challenges, FocalPoint coaches can utilize our proven methods and systems, tailored for you, to reveal new ways of approaching business issues and find new opportunities that may been previously obscured by the day-to-day “grind”.

Focus on Vision: The FocalPoint Way starts with a focus on your vision. What is the vision for your business, for you personally, and for your family? Where do you want to be in a year from now, five years, ten years?

Focus on Strategy: Your FocalPoint coach will help you identify your vision and will guide you through a process to systematically identify the most important factors and the optimal business strategies to achieve your goals. We work with you one-on-one, helping you concentrate your efforts in the most meaningful and productive areas of your company.

Focus on Understanding: An important part of the FocalPoint coaching process is education – helping you gain a crystal-clear understanding of where you are today, what resources you have available, and what obstacles you anticipate encountering on the path to reaching your vision of the future. We focus on quantifiable results, tracking and measuring key metrics so you can clearly see the gains you are making towards your goals.

Focus on Success: With a clear vision, strategy and an understanding of what you will need to achieve your goals, you can begin the process of driving forward to create that vision. Your FocalPoint coach is your confidant, mentor and guide along that journey, helping you leverage your strengths, improve upon areas for development and realize previously unimagined gains across multiple areas of your company.

Here at FocalPoint we clearly understand that our value as professional coaches can only be measured by the success that is achieved by our clients.

Become our next success story - reach out to me and LET'S GET STARTED!

Speak With Coach Luca

Hear from our coaches about how they employ the FocalPoint Way to help their clients to “Find Their Why” - understanding who they are and what drives them in their business.

Client Stories & Successes

As a FocalPoint Coach, I work directly with business owners, executives, corporate teams and other professionals to change their business lives for the better. Below are a sampling of client testimonials to begin discovering what is possible for you or your business through coaching and training with me.

"***** (5 Stars Review) If you are a business owner looking for a trustworthy and real world business coach to bounce ideas off of and to help keep you accountable then I would highly recommend Luca Setti. Unlike may "experts" and self proclaimed "gurus" in today's world, Luca is genuine, professional, caring, and extremely intelligent. He has been a valuable asset for guidance and leadership to me as a business owner. Thanks Luca, I very much enjoy working with you. " - Brian T. Evans - Digital Media Advertising firm - Lexington KY

"***** (5 Stars Review) Luca and I have been working together 4 months now and I am very appreciative of his engagement, his expertise, our conversations, and our business progress. Luca provides accountability, clarity in decision choices, and is a welcomed sounding board for all business topics. Working with Luca has been something I look forward to each meeting as well as inspiring me that we can grow beyond where we are." - Peter Pickett - Owner - Musical Instrument Manufacturer - Lexington KY

"***** ( 5 Stars Review) You will find Luca an attentive listener, which makes him an excellent coach. He'll motivate you to make your business better." - Mark Enderle - Owner - CPA firm - Lexington KY

"***** (5 Stars Review) I had the privilege of working with Luca for almost 8 years while I was at Florida Tile. I found Luca to be very thoughtful and caring as a manager. He challenges you and encourages you to be the best version of yourself that you can be and he was always open to discuss any issues. I very much enjoyed my time of working with him and am very thankful for all that I learned while working with him. I would look forward to working with Luca again at any time." - Larry Hibbert - Regional Manager tile industry - Boise ID

"**** (4 Stars Review) I worked with Luca for a number of years at Florida Tile. I respect his ethics and his desire to make those around him better. I always found him to be a person who listened. He encouraged spirited debate. I learned many invaluable lessons during my time with Luca. He is passionate about coaching and training. I am not surprised he chose this endeavor as his new career." - Doug Hayes - Executive VP Tile industry - Cincinnati OH

"***** (5 Starts Review) I worked with Luca over 8 years.He is a strong leader with great ideas. He definitely knows how to motivate people and get the job done. He is a good listener and always fair. I enjoyed working with him." - Ken Smith - Territory Sales Manager Tile industry - Miami FL

"***** (4 Stars Review) I have worked three years with Luca. He is a tenacious leader, a good mentor with great experience and dedication in what he does, meticulous and even stubborn at times, but always putting his heart and all his senses in any project that we were developing. Without a doubt, a good ally, coach or guide to carry out any challenge." - Toni Gomez Lorente - National Sales Manager Flooring industry - Florida

"***** (5 Stars Review) I had the pleasure to work with Luca Setti for five years while I served Florida Title as Director of Real Estate. It was interesting to watch Luca operate in several Executive Management roles that resulted in Florida Tile rebounding to the competitive company that it had for years but had lost competitive share in the marketplace. I was impressed that Luca's door was always open and willing to listen to new ideas and then offer recommendations that would lead to an even better idea or solution. It is my opinion that had Luca not been apart of Florida Title during the turnaround days, Florida Tile would not have survived and then grown to the competitive Tile company it is today. Not only a really smart guy, Luca is a genuine individual that even though is your boss, he is a true friend which in today's corporate world is hard to find. " - Scott L. Shepard, CCIM, MBA, CPE Director of Real Estate Canaveral Port Authority Cape Canaveral, Florida

"***** (5 Stars Review) I have known Luca Setti personally and professionally for over 15 years. I was CEO of Florida Tile when Luca's company (Panaria Group) acquired our company. Panaria Group is a leading world wide porcelain tile manufacturer. Luca was sent over to work with me and look after their interests in the US for one year while I transitioned out of the leadership role at FT. Luca brought his wife and two young children to the US from Italy without hesitation and hit the ground running. During that period I got to know Luca and his family very well. His work ethic is exemplary and he is not afraid of a challenge. His experience and business knowledge is extremely deep and varied. His interpersonal and leadership skills are evidenced by his strong track record of accomplishment in business and his personal character and demeanor are above reproach. I would most strongly recommend Luca Setti for any business situation that requires a fresh assessment. Luca is a very quick study. He quickly grasps fundamentals while having an understanding and appreciation for details at the same time. " - Buck Burwell - CEO of Florida Tile Inc - Raleigh NC

"***** (5 Stars Review) Coach Luca has been immensely helpful in helping me become a better leader." - Chris Eddie - Owner - Publication company - Lexington KY

Case Studies

MERLE NORMAN DAY SPA

Patricia and David were doing a good job growing their Day Spa business, however, they were facing problems with employees and profitability.

Find out how their FocalPoint Business Coach helped them increase their net income by +300% in one year.

COMMERCIAL & RESIDENTIAL ELECTRICAL CONTRACTORS

The owners of a busy installation and service contracting firm lacked confidence in their field employees and were not making a net profit.

Learn how their FocalPoint Business Coach helped them reduce their billing time by 90% resulting in a $10K savings to the business.

ANIMAL HOSPITAL

The doctors of the Animal Hospital had a successful practice but recognized they needed to increase efficiencies within the business and revamp their marketing plan.

See how their FocalPoint Business Coach helped them identify cost savings of $10K/year while increasing client satisfaction, revenue and profits.

You could be our next success story - Contact Coach Luca today!

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